Online access (preferred)
The Veterinary Diagnostic Laboratory (VDL) will authorize veterinarians to access their case results and billing details via the Internet. Contact the VDL to arrange online access or with questions about online access or passwords.
By email, fax, telephone
Results will be emailed or faxed as requested by the client on the submission form. Mailed reports are available upon request only.
All payments should be made in U.S. dollars. The following methods of payment are acceptable.
- Credit card - We accept Visa, MasterCard, American Express and Discover. For security reasons, do not send credit card information on the submission form. The VDL cannot accept credit card information via fax or email.
- Check - Please make payable and mail to:
Regents of the University of Minnesota
PO Box 1450
Minneapolis, MN 55485-5960
- Wire transfer - We accept wire transfer payments from outside and within the United States. If you wish to pay in this manner, please contact us via email at [email protected] or phone 612-625-2392 to request instructions. University-initiated direct debit is not an option at this time.
Billing policies and procedures
Account numbers are assigned to VDL clients.
Payment for each case is due upon receipt of the case report and corresponding invoice.
Account balances are payable within 30 calendar days of receiving the invoice. Any account with a credit balance will be refunded within 30 days upon request.
A 10 percent subcharge may be added to fees if animals and owners are from outside the state of Minnesota.
Fees are subject to change without notice.